Charmingthings

JEWELRY UNIQUE HANDCRAFTED PIECES

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Nataly

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Nataly

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Shop policies

Last updated on April 30, 2022

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Welcome to my shop!
“Charming things” is a one woman operation. I personally make, pack, and ship everything myself. Customer satisfaction is very important to me, and if you are not happy with your purchase, please contact me prior to leaving feedback. I will be happy to work with you on returns, replacements, refunds, etc.

Accepted payment methods

Paypal

Returns & exchanges

See item details for return and exchange eligibility.

Payment

Payment must be made within three days of purchase. I typically send a convo reminder . If payment is not received and no contact is established, I reserve the right to leave appropriate feedback and cancel the transaction.
I only accept Paypal at this time.

Shipping

I am able to ship within 1-2 days, in most situations, however some orders may take up to 3 days to ship. Please check my shop announcement for notice about any vacations, which would change this shipping time frame.Your purchase will be shipped within 1 to 3 days of the original order/payment date. All items are very well wrapped and shipped in bubble envelopes. (Exception: Large orders may be shipped in a boxes).

Mail is 1st class Royal Mail or Airmail (international) post, non-insured. If you would like to have registered shipping option or shipping insurance, please CONVO me, as this will be added to the shipping price.
I don't take responsibility for items getting lost in the post.

INTERNATIONAL ORDERS :
The customer/buyer is RESPONSIBLE for all duties/customs fees that are incurred on a package.

Additional policies and FAQs

Please store your beadwoven items in the original package in a dry place that is protected from direct sunlight.
I use only high quality materials in my creations; however, many types of seed beads can tarnish, change, or even loose their color if stored in high moisture, heat or sunlight. Those conditions may also damage the thread, making it brittle. A soft pouch will prevent seed beads, crystals and gems in your woven items from chipping and scratching. Avoid dropping or tossing your beadwoven jewelry onto hard surfaces.

Never expose beadwoven jewelry to water, perfume or any other chemicals (including soap and other detergents, crèmes, lotions, disinfectants, etc.). Do not wear it when doing dishes, taking showers or swimming. Make sure to take it off before going to bed.

If these recommendations for care are not followed, I cannot guarantee your complete satisfaction with my products, nor their durability.
When properly cared for beadwoven jewelry will serve you for many years to come and may even stay in your family for generations.


THANK YOU for visiting “Charming Things” SMOKE-FREE and PET-FREE shop, please contact me if you have any questions!